Everything you Need to know About PACE and the NDIS System Rollout

In the ever-evolving landscape of the National Disability Insurance Scheme (NDIS), a new initiative called PACE—Participant, Platform, and Process—is bringing transformation.  

It aims to reshape the NDIS landscape, marking a significant change in how things are done. 

Bridge 2 Disability Care, your trusted Plan Manager provider in Perth, is here to guide you through the transformative journey that awaits. 

Understanding PACE: 

The PACE initiative is a major transformation in the NDIS system. It promises to provide a more user-friendly, efficient, and streamlined experience for both participants and providers. 

PACE is designed to replace the existing MyPlace portal and business system. It will serve as a one-stop shop for all NDIS needs, making the process easier and more convenient for everyone involved. 

Key Features of PACE: 

  1. Improved Connections: PACE aims to enhance the connections between participants and the NDIS, fostering efficiency within the NDIA to allocate more time to support individuals with disabilities. 
  2. Flexibility and Adaptability: PACE introduces a more flexible system, capable of adapting to changes that may arise from the NDIS Review and recommendations from the Disability Royal Commission. 

Rollout Schedule: 

While PACE is gradually rolling out, early testing is already underway in Tasmania. Participants across Australia will transition to the new system in phases throughout 2024.  

Bridge 2 Disability Care assures you that you will be well-informed about your transition timeline and equipped with the necessary support resources. 

What’s Changing with PACE:

There are three modifications to the NDIS support types and categories: 

  1. Alteration 1: In the PACE system, the NDIA is introducing a new support type named “Recurring Transport” in addition to Core, Capacity, and Capital. This will be a self-managed category specifically designed for regular transport payments.    
  2. Alteration 2: Five new categories are being introduced: 
    • Core supports now cover two additional categories: “Home and Living” and “Young People in Residential Aged Care” (YPIRAC) 
    • Capital supports now include two new categories: “Assistive Technology, Maintenance, Repair, and Replacement” and “Specialised Disability Accommodation (SDA).” 
    • Capacity Building includes a new category named “Behaviour Supports.”. 
  3. Alteration 3: The NDIA is also updating the names of five existing categories under Capacity Building: 
    • “Support Coordination” is now referred to as “Support Coordination and Psychosocial Recovery Coach.” 
    • “Improved Relationships” is now named “Relationships.” 
    • “Improved Health and Wellbeing” has been changed to “Health and Wellbeing.” 
    • “Improved Learning” is now called “Lifelong Learning.” 
    • “Improved Life Choices” is renamed “Choice and Control.” 

How PACE Affects You: 

While PACE is not intended to have major day-to-day impacts, participants should be aware of some changes in support categories.  

For instance, Assistive Technology rental and repair now have a dedicated category,  

and SIL and Medium-Term Accommodation are now under the ‘Home and Living’ category. 

Behaviour Support is a new category for specialist behaviour intervention, which formerly was part of Category 11 – Improved Relationships. 

Kindly note that these changes only apply when you are moved onto the PACE system, which will only happen after your next plan assessment. 

Bridge 2 Disability Care’s Role:

As your plan manager provider, Bridge 2 Disability Care is well-prepared for the PACE rollout. Our team has undergone training for PACE and will continue to support you through the changes, ensuring a smooth transition and a positive experience. 

We’re here to help 

If you have any questions about PACE, we’re here to help.  

Call Us at 08 6119 9696 

Email us at info@disabilityserviceswa.com.au 

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